Customer Engagement
Voice Broadcasting & Blast Dialout
Pre-recorded IVR blasts for announcements, information and feedback.
Overview
Bulk pre-recorded voice campaigns for product information, service announcements, payment reminders and feedback collection — with response capture through keypress input.
What you get
- Bulk pre-recorded voice campaigns
- Keypress response capture
- Scheduling and retry logic
Typically bought by
Utilities, co-operatives, education and large member bases.
How we deliver it
- 1 Requirement and site survey We confirm feasibility, last-mile options and lead times before anything is committed on paper.
- 2 Design and proposal A solution design with the commercial options laid out side by side, including what we would not recommend and why.
- 3 Provisioning and cutover Ordering, installation, configuration and a cutover planned around your operating hours.
- 4 Managed operations Monitoring, incident management and periodic service reviews for as long as the service runs.
Often bought with
Toll Free Services National 1800 numbers with intelligent routing and full call analytics. Hosted IVR Multi-level, multi-language IVR hosted in the cloud with skill-based routing. SMS Solutions Bulk transactional and promotional SMS with DLT compliance and APIs. Call Registered Services (CRS) Missed-call based lead capture with automatic callback. Hosted Outbound Dialer Predictive, progressive and preview dialling with campaign management. Number Masking & Smart Connect DID-based masking that connects two parties without exposing either number.
Get started
Ready to talk about Voice Broadcasting & Blast Dialout?
Send us the requirement and we will come back with a costed, deliverable proposal.